| Également connu sous | Aircraft on Ground |
| Autorité émettrice | N/A (operational status) |
| Régions concernées | Global |
| Réglementation associée | — |
| Type de document | Rapport / dossier |
AOG shipments are priced for time, not margin; every customs hour directly hits lease, passenger, or cargo revenue.
Documentation must be perfect on first presentation—release certificates, invoices, and AWBs must align to avoid secondary inspections.
Forwarders often parallel broker and airline channels; inconsistent data between them amplifies confusion at the border.
Operations declare urgent freight with explicit AOG handling, sometimes under temporary admission or specific procedures depending on route.
Teams pre-clear using electronic pre-arrival data where available, with paper PDFs as backup.
Upon release, maintenance receives parts with trace packs intact for immediate installation.
Doana is tuned for AOG workflows—extracting Form 1, invoices, and AWBs from Outlook forwards in seconds so teams can file before wheels down.
Field-level accuracy reduces broker callbacks on urgent lines.