Team management

Manage members, roles, and access to Doana agents on your team.

Doana supports multi-user teams with roles and per-agent access.

Roles

RoleAccess
OwnerFull access — agents, members, billing, settings
AdminAgent and member management — no billing
OperatorDocument processing and exports — no agent admin
ViewerExports and history only

Invite a member

  1. Go to Settings → Team.
  2. Click Invite member.
  3. Enter the email address and role.
  4. The member receives an invitation link by email.

Access by agent

You can limit an operator to selected agents. For example:

  • The UK team can use agent-outlook-customs-uk but not the Canada agents
  • The AOG team can read and write agent-aog-slack

Set per-agent permissions in Settings → Team → [Member name] → Allowed agents.

Team notifications

Members can receive email or Slack/Teams notifications for:

  • A new document processed with a compliance alert
  • An export generated and ready to download
  • A watched mailbox that lost its connection

Configure notifications in Settings → Notifications.