Platform overview

The Doana platform is organized around four main areas.

Dashboard

The dashboard centralizes processing activity in real time.

Dashboard
├── Recent activity         # Documents processed in the last 24h
├── Queue                   # Documents currently in process
├── Compliance alerts       # CARM, ICS2, CBAM, UK CDS gaps
└── Statistics              # Volume, precision, mean extraction time

Agents

A Doana agent is an instance configured to watch one document source (mailbox, Slack channel, and so on) and apply specific extraction and export rules.

Agents
├── agent-outlook-customs   # Watches the Outlook "Customs" folder
├── agent-aog-slack         # Watches the #aog Slack channel
└── agent-imap-freight      # Watches a shared IMAP mailbox

Each agent can have:

• Its own document source
• Its own classification rules (document type, customs regime)
• Its own export template
• Its own compliance alerts

Lots

A lot groups the documents of one shipment or one operation. Typical examples: every document for an AOG flight, a load, or a clearance.

Lot #2024-FR-0441
├── commercial-invoice.pdf      → Extracted ✓
├── airway-bill.pdf             → Extracted ✓
├── easa-form1.pdf              → Extracted ✓
├── packing-list.xlsx           → Extracted ✓
└── export-broker-ready.xlsx    → Generated ✓

Exports

The Exports section lists generated files, for download or for push to an external system.

Exports
├── Export history
├── Custom templates       # Excel/CSV templates per broker
├── Push integrations      # TMS, ERP, FTP, API
└── Audit trail            # Timestamps and traceability

Settings

Settings
├── Integrations               # Outlook, Gmail, IMAP, Slack, Teams, WhatsApp
├── Export templates           # Formats and fields per broker
├── Compliance                 # Active regimes (CARM, ICS2, CBAM, UK CDS)
├── Team members               # Access and roles
└── Billing                    # Plan, usage, invoices

Key concepts