AOG AI customs agentInbox-first aviation clearance

Stop switching tools to clear customs.

The only AI Customs Agent built for aviation logistics - working directly inside your existing tools: Email, Teams, Slack, and WhatsApp.Drop a document. Forward an email. Get structured, export-ready data in seconds. EASA Form 1, commercial invoices, AWBs, and AOG freight with 99% extraction precision.

Teams
Outlook
Doana
Doana
Excel
SharePoint
Email

Multi-channel data processing

All your data sources unified into your preferred output format.

EASA Form 1
Certificate of release to service for aeronautical components, required by EASA for any installed part.
FAA 8130-3
Airworthiness Approval Tag issued by the FAA to certify airworthiness of aviation articles.
TCDS A320
Type Certificate Data Sheet for the Airbus A320, reference document for airworthiness characteristics.
AMM B737
Boeing 737 Aircraft Maintenance Manual — official maintenance procedures approved by the manufacturer.
SB 737-28-1234
Boeing Service Bulletin mandating a structural modification on the 737 fleet fuel system.
AD 2024-12-05
EASA Airworthiness Directive mandating engine mount inspection before 500 flight hours.
Part 145 Audit
Compliance audit report for the EASA Part 145 approved maintenance organisation.
EASA Form 1
Certificate of release to service for aeronautical components, required by EASA for any installed part.
FAA 8130-3
Airworthiness Approval Tag issued by the FAA to certify airworthiness of aviation articles.
TCDS A320
Type Certificate Data Sheet for the Airbus A320, reference document for airworthiness characteristics.
AMM B737
Boeing 737 Aircraft Maintenance Manual — official maintenance procedures approved by the manufacturer.
SB 737-28-1234
Boeing Service Bulletin mandating a structural modification on the 737 fleet fuel system.
AD 2024-12-05
EASA Airworthiness Directive mandating engine mount inspection before 500 flight hours.
Part 145 Audit
Compliance audit report for the EASA Part 145 approved maintenance organisation.
EASA Form 1
Certificate of release to service for aeronautical components, required by EASA for any installed part.
FAA 8130-3
Airworthiness Approval Tag issued by the FAA to certify airworthiness of aviation articles.
TCDS A320
Type Certificate Data Sheet for the Airbus A320, reference document for airworthiness characteristics.
AMM B737
Boeing 737 Aircraft Maintenance Manual — official maintenance procedures approved by the manufacturer.
SB 737-28-1234
Boeing Service Bulletin mandating a structural modification on the 737 fleet fuel system.
AD 2024-12-05
EASA Airworthiness Directive mandating engine mount inspection before 500 flight hours.
Part 145 Audit
Compliance audit report for the EASA Part 145 approved maintenance organisation.
EASA Form 1
Certificate of release to service for aeronautical components, required by EASA for any installed part.
FAA 8130-3
Airworthiness Approval Tag issued by the FAA to certify airworthiness of aviation articles.
TCDS A320
Type Certificate Data Sheet for the Airbus A320, reference document for airworthiness characteristics.
AMM B737
Boeing 737 Aircraft Maintenance Manual — official maintenance procedures approved by the manufacturer.
SB 737-28-1234
Boeing Service Bulletin mandating a structural modification on the 737 fleet fuel system.
AD 2024-12-05
EASA Airworthiness Directive mandating engine mount inspection before 500 flight hours.
Part 145 Audit
Compliance audit report for the EASA Part 145 approved maintenance organisation.

Automatic processing

Classify, respond and archive in one click with the integrated AI.

Compliance guaranteed

Automatic legal archiving compliant with GDPR and sector regulations.

Analytics & reporting

Real-time dashboards to monitor performance and compliance.

Built for urgent aviation customs operations

OutlookGmailSlackMS TeamsWhatsAppMail forwardingIMAP inbox
"Since deploying Doana, our AOG customs clearance dropped from 4 hours to under 12 minutes. No onboarding, no new portal - it connected to our Outlook inbox and worked."

- Logistics Director, MRO Operator (UK)

"We tested multiple customs AI options. They needed dedicated platforms and long integrations. Doana was live in one afternoon and exports directly to our Excel templates."

- Head of Supply Chain, Aerospace Freight Forwarder

Trusted by supply chain teams across Canada, UK, and France
AOG-first operations

Aviation customs in 2026 is unforgiving.One delayed document can ground an aircraft.Most customs AI products stop at extraction and force your team into a new portal. Doana handles the full workflow from inbox email to broker-ready export without changing how your team works.

Why operations teams choose Doana over generic platforms

Doana integrates into existing workflows instead of forcing your team into another platform.

CapabilityDoanaGeneric customs platformLegacy manual workflow
Works directly inside Outlook/Gmail inboxesYesNoNo
Works inside Slack/Teams/WhatsAppYesNoNo
Processes documents by simple email forwardingYesPartialNo
Exports to Excel, JSON, CSV, and custom templatesYesPartialPartial
Aviation-specific coverage (EASA, AOG, MRO)YesNoPartial
Multi-regime checks (CARM, ICS2, CBAM, UK CDS)YesPartialNo
Live in under 5 minutesYesNoNo
No new platform for ops teams to learnYesNoPartial

Competitive references are based on public product positioning and common deployment patterns.

Doana is your always-on AI customs teammate.

It connects to every tool your team already uses, extracts what matters, and exports in the format your broker or system needs.

Connects to your inbox - no manual forwarding required
Doana connects natively to Outlook, Gmail, and IMAP providers. As soon as customs documents arrive by email, extraction starts automatically.
AOG-ready speed
When aircraft are grounded, time matters. Doana monitors urgent flows in real time and prepares broker-ready outputs before calls start.
Coverage for aviation document types
Commercial invoices, AWB/MAWB/HAWB, packing lists, EASA Form 1, FAA 8130-3, certificates of origin, DGD, EUR.1/ATR, T1/T2, ICS2 entries, CBAM files, CARM reports, and SLI.
Adaptive exports for real operations
Export in Excel, JSON, CSV, or your custom template. No reformatting and no copy-paste before submission.
Multi-regime compliance by design
Doana cross-validates data against CARM, ICS2, CBAM, and UK CDS rules before export to catch issues early.
Zero-friction adoption
Email integration takes minutes. Slack or Teams takes a few clicks. No onboarding sessions and no retraining required.

From email to export-ready file in 3 steps

Connect once, then process every customs document in your current workflow.

1
1 - Connect or forward
Connect Outlook/Gmail, drop files in Slack/Teams, or forward any customs email to your Doana agent address.
2
2 - Doana analyzes
Doana identifies document type, extracts key entities, and validates against CARM, ICS2, and CBAM requirements.
3
3 - Export
Download Excel, JSON, CSV, or custom templates and push structured data to brokers, TMS, or ERP systems.
SaaS Platform
Full dashboard, multi-user access, analytics, audit trail, and custom exports for teams processing 50-400+ documents daily.
Native Integration
Embed Doana inside Outlook, Gmail, Slack, Teams, or WhatsApp with zero interface change for operations teams.

Both deployment modes include CARM, ICS2, CBAM, and UK CDS compliance modules by default.

Production-ready deploymentLive in under 5 minutes

Deploy your first Doana Agent

Choose full SaaS operations or native integrations while keeping existing workflows untouched.

Seconds, not hours
Compliance by design
Works in existing channels