Solutions

Customs use cases by industry and route

Automotive parts

Main HS code: 8708

High SKU variability, complex nomenclature, and tariff misclassification risk on large shipment volumes.

Average time saved: 3 heures par conteneur

Pharmaceutical products

Main HS code: 3004

Strict documentation requirements, tighter controls, and high sensitivity to customs delays.

Average time saved: 2 heures par dossier

Agri-food

Main HS code: 2106

Multiple certificates, traceability constraints, and strong pressure on lead times.

Average time saved: 2.5 heures par expedition

Textile and apparel

Main HS code: 6204

Large product catalogs, complex origin-country rules, and strong seasonality in flows.

Average time saved: 2 heures par lot

Electronics

Main HS code: 8542

Heterogeneous technical descriptions, multi-component goods, and declared value risks.

Average time saved: 3 heures par envoi

Chemical products

Main HS code: 3824

High regulatory constraints, technical nomenclature, and detailed product information checks.

Average time saved: 2 heures par declaration

Metallurgy

Main HS code: 7208

Heavy volumes, detailed material descriptions, and frequent customs value adjustments.

Average time saved: 2.5 heures par lot

Wood and paper

Main HS code: 4804

Heterogeneous lots, variable origin-dependent documentation, and repeated re-entry risk.

Average time saved: 1.5 heure par lot

Industrial machinery

Main HS code: 8479

Multi-document dossiers, detailed nomenclature, and multi-stakeholder coordination.

Average time saved: 3.5 heures par dossier

Energy

Main HS code: 2710

Critical flows, high compliance requirements, and major business impact in case of customs holds.

Average time saved: 3 heures par expedition

Focused aviation customs workflows

Dedicated pages for the highest-intent use cases: AOG, Outlook shared inboxes, CARM, EASA Form 1, air freight AI customs agents, and aviation customs document translation.

AI customs automation for aviation

AI customs automation aviation

Automate aviation customs intake, document extraction, HS classification support, and broker-ready exports from Outlook and shared inbox workflows.

AOG email triage automation

Classify AOG, Express, and Routine aviation logistics emails, draft acknowledgements, request missing customs documents, and monitor urgent threads.

Shared inbox AI for freight forwarders

shared inbox AI freight forwarder

Turn a shared freight forwarding inbox into an AI-assisted operations queue for triage, routing, customs document extraction, and draft replies.

EASA Form 1 automation

Extract and reconcile EASA Form 1 and FAA 8130-3 data with invoices, AWBs, and customs-ready aviation part workflows.

CARM customs automation

Prepare Canadian aviation customs data for CARM-aware workflows with inbox-native document capture, validation, and broker-ready exports.

AI customs agent for air freight

agent IA douane aerien

Use an AI customs agent for air freight and aviation logistics: inbox triage, document extraction, compliance checks, and broker-ready exports.

Freight forwarder mailbox automation

automatisation boite mail transitaire

Automate a freight forwarder shared mailbox with AI triage, email dispatch, draft replies, customs document extraction, and proactive monitoring.

AI email agent for Outlook

AI email agent Outlook

Doana turns Outlook into an AI-assisted operations inbox for triage, routing, draft replies, follow-up monitoring, and human-approved email automation.

Autonomous Outlook email agent

autonomous Outlook email agent

Use Doana as an autonomous Outlook email agent for triage, draft replies, follow-ups, handoffs, and unresolved-thread monitoring with approval controls.

Outlook shared mailbox automation AI

shared mailbox automation Outlook AI

Automate Outlook shared mailboxes with AI triage, ownership, draft replies, SLA monitoring, and exception routing for operations teams.

Aviation customs document translation

traduction documents douane aviation

Translate and normalize aviation customs documents, invoices, AWBs, EASA Form 1 data, broker instructions, and multilingual shipment emails for review-ready exports.

Log Aero AI

Log Aero IA

Doana automates Log Aero workflows with aviation inbox triage, AOG prioritization, customs document extraction, and broker-ready review packages.