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Air freight customs agentagent IA douane aerien

An AI customs agent for air freight operations

Doana helps air freight and aviation logistics teams convert emails and attachments into structured customs data, draft replies, and review-ready handoffs.

Email-first

Designed for air freight and aviation customs teams

A French-ready AI agent for transitaire workflows

Designed for air freight and aviation customs teams

Understand the request

Classify whether the message is customs prep, AOG, quote, tracking, missing documents, or broker coordination.

Read the documents

Extract shipment and customs fields from invoices, AWBs, certificates, packing lists, and supplier attachments.

Prepare the response

Draft acknowledgements, missing-document requests, customer updates, and internal handoff notes.

Output

Broker-ready data, draft replies, and review notes

Operational gap

Air freight customs moves too fast for manual inbox work

Documents arrive from customers, airlines, suppliers, and brokers with different formats and urgency levels.

AOG and time-critical shipments need faster classification, reply drafting, and customs data preparation.

Teams still need human control, auditability, and SOP consistency before external replies or broker exports.

Workflow

What the AI customs agent does

1
Understand the request

Classify whether the message is customs prep, AOG, quote, tracking, missing documents, or broker coordination.

2
Read the documents

Extract shipment and customs fields from invoices, AWBs, certificates, packing lists, and supplier attachments.

3
Prepare the response

Draft acknowledgements, missing-document requests, customer updates, and internal handoff notes.

4
Export structured data

Send broker-ready data to Excel, CSV, JSON, or custom templates after human review.

Built for controlled automation

  • Human-in-the-loop review for outbound communications and customs exports.
  • SOP-grounded drafting for customs, AOG, and transitaire workflows.
  • Audit logs for classification, extraction, review, and final export.

Air freight documents in scope

  • Commercial invoice
  • Air waybill
  • House air waybill
  • Packing list
  • EASA Form 1
  • FAA 8130-3
  • Certificate of origin
  • Dangerous goods declaration

A French-ready AI agent for transitaire workflows

The French landing page targets transitaire douane and agent IA douane queries, while the workflow still supports English and international aviation operations.

  • French and English page content
  • Outlook shared inbox operations
  • AOG / Express / Routine classification
  • Custom broker and Excel exports
Internal links

Related AI customs pages

Solutions hub
Freight forwarder mailbox automation

Automate a freight forwarder shared mailbox with AI triage, email dispatch, draft replies, customs document extraction, and proactive monitoring.

AI customs automation for aviation

Automate aviation customs intake, document extraction, HS classification support, and broker-ready exports from Outlook and shared inbox workflows.

EASA Form 1 automation

Extract and reconcile EASA Form 1 and FAA 8130-3 data with invoices, AWBs, and customs-ready aviation part workflows.

Aviation customs document translation

Translate and normalize aviation customs documents, invoices, AWBs, EASA Form 1 data, broker instructions, and multilingual shipment emails for review-ready exports.

AI customs agent FAQ

Is this an autonomous customs broker?

No. Doana is an AI operations agent that prepares, checks, drafts, and exports customs data while preserving human review and broker workflows.

Can it work in French?

Yes. Doana can support French operational language and this page is designed for French air freight and customs search intent.

Does it support air freight documents?

Yes. It supports AWB, HAWB, MAWB, invoices, packing lists, release certificates, and related customs evidence.